We create optimised shift operations for many of the world’s leading multi-nationals.
A 55 minute video all about setting up a Holiday Management Plan.Holidays are the bane of all Manager’s lives. There are so many of them and so little time to fit them in. And everyone wants the same time off!This video is about managing the holidays so that the effects of holidays on the business are minimised.Full of practical information and examples.
Your Shift allowance will often be your biggest expense after the wages bill. Bigger than your materials, energy supply, pensions, and everything else you pay for.So do you know why you even need one? Or how much you should pay? Should the shift allowance be different for different groups or shifts?This course is 13 videos telling you all about why you have a shift allowance. It tells you the most common methods used to calculate new shift allowances for new shift operations.If you are changing your operation, you should apply the right shift allowance to make it fair to your employees and your organisation
A series of books covering the most common problems encountered in shift operations.How do know how many people to employ?What causes fatigue that you can change?Which are the most popular shift patterns?How you can predict absences so they don’t affect the operation
We have set up the most popular shifts patterns, ready to use in Excel.Examples range from ‘Office Hours’, to 5-day operations, to 7-day operations.We have all heard of the 12-hour ‘continental Shifts’ aka ‘4on-4off’, but did you know that there are 6 versions?And, it is not the most popular 12-hour shift pattern, instead more workers select the ‘232’ option where they work 2 or 3 shifts and have 2 or 3 days off.
We all need to set up a Migration Plan to move workers to a new operation.Everyone will be working differently to before, but will have made arrangements, such as holidays and medical appointments, not to mention buying tickets to events, based on the old way of working.So you need to know how to move people seamlessly from one way of working to the new way.We cover the process in a 5 videos taking about 45 minutes.More:==>
Banked Hours, sometimes known as ‘Reserved Hours’ is a powerful tool for managing unexpected events such as sickness, elective surgery, authorised leave (bereavement, etc),force majuere events, ad-hoc and peak workloads. Also it acts a contingency of hours for unforeseen events.It is a method of flexible working at little cost, and sometimes at zero cost, to the organisation.The staff contract to work extra hours only when they are needed thus guaranteeing your continuity of service.This guide shows you how to set it up and run it effectively. Approx 3 hours of videos spread over 37 lessons.
Our courses provide you with the opportunity to make an impact on both your own and your organisation’s future.θWhatever department you work in, our courses cover the common problems associated with managing operations.θThe courses are challenging but we hope our presentation is both enjoyable and beneficial to your management development.θYou will have access to your selected courses(s) for a full year so you can return to them whenever you need to refresh your experience.
How To Manage Your Shift Pattern Courseis a 2-day course on overcoming a major obstacle to improving the productivity of your organisation.Imagine a working environment where staff holidays and sickness absence have no effect on the organisation. That is what our course is all about.For over 25 years we have been setting up shift operations for organisations, small and large, and once that operation is in place, we design out the effects of holidays and absences. This course is about how to do it in the way we do it.The course takes two days to complete. You can take the course at work, at home or on the train, wherever you like to study. You will be able to start implementing the solutions in your organisation immediately thereafter.The course consists of about 15 hours of study along with quizzes and downloads. Pre-Covid we hosted the 2-day course regularly at UK venues, however that world has now gone, and in many ways the new on-line course is much better as you can take it at your pace and not ours. The learning is deeper, more absorbing and will stay with you forever. It is also a useful feature of on-line courses that you can go back to it to view it again and again.
We work with the world’s leading companies to set up their Shift Operations to match their workloads.Most workloads vary with time and they need constant attention to keep them optimised: 1. There are annual variations where the workload goes up and down on a seasonal basis.2. There are weekly variations where weekdays and weekends have different workloads.3. There are daily variations where the work changes over the 24-hours.4. There are unpredictable workloads that vary randomly.5. There are the one-off workloads that occur during the day, or for a day, or a week.We create shift operations that match these exacting requirements. Creating a perfect shift operation is never going to be a simple task.There are 12 steps in the process and these are:1.We create the perfect shift pattern that works for you.2.We analyse your workload so that the operation does what it is supposed to do3.We set up a Holiday Management Plan so staff holidays are no longer a problem4.We show you how we do it all so you can do it yourself in future5.We show you how to run the shift pattern6.We analyse and organise cover for absences7.We make sure you can include training so you are future proofed8.We set up the plans for a reward structure that works for everyone, the company and the staff9.We organise the negotiations between you and the unions and staff10.We set up the migration plan to move staff onto the new operation.11.We set up new terms of employment 12.We can set up the right shift allowances for any shift operation
We can Teams you in:Europe, America, Africa, Asia and Australia.
Consultants: Dr. Angela Moore Ph.D. Maths & StatisticsAlec Jezewski B.Sc. Mech. Eng. & ran his own 24/365 operation for 15 years
Who benefits? Industry Automation & Robotics Lean & Continuous Improvement Supply Chain & Logistics Pharma Printing Quality & Safety Packaging Control Rooms Police & Security Utilities Power, Water, Phone Tourism & Hospitality Hospitals & Universities Government
CDT01 is one of our training courses in how to design a Shift Operation. A new shift operation is usually needed every year to match the new elements involved in your operation, whether it is a Production facility, security, health, control room and every other type of operation that requires staffing at any time of the day.For instance: a Police Force set up to combat the criminals of a generation ago are about as much use as a chocolate teapot in catching today’s terrorists and criminals. Criminals move to where the Police aren’t, be that in space and/or time. For instance: Health processes are not a Monday to Friday 9am to 5pm preference for the public.
C-Desk Technology is a global management consultancy based in the UK, specialising is shift scheduling. Our consultants work with public, private and nonprofit organizations across all industries and regions. We help our clients build teams, assess workloads and create operations that can meet today’s challenges and anticipate the digital, economic and political trends that are reshaping the global business environment. From helping boards with their structure, culture and effectiveness to identifying, to assessing and defining the best response and staffing levels required. Our consultants bring their decades of expertise to help clients address their most complex staffing issues. We exist to improve the way the world works.We immerse ourselves into your business so we can share know-how and solve problems. Our experience and understanding of your business brings a fresh perspective to the operation and will often be a catalyst for change by providing strategic advice, coaching, training and solutions