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Budgeting is about knowing how much the operation will cost and then sticking to it. We can tell you how many people you will need, what overtime hours will be required and how to manage your resources throughout the year effectively.



HRM is about managing people to get the best out of them. To do this you need to employ the right people, with the right skills, in the right numbers. We can tell you how many people your operation needs and how to deploy them effectively to maximise their productivity or optimise your operation.
how to calculate your absence rate banked hours book calculating how many staff you need fatigue and shift working explained in detail holiday included shift patterns book of shift patterns in 11 volumes
The aim of this book is to teach you how to calculate how many staff you need to run your operation.
The aim of this series of books is to provide a reference guide for t he types of available shift patterns by way of supplying a total of almost 300 unique shift patterns.
This book is about how to organise staff holidays so that they do not affect the operation. A Holidays Included Shift Pattern will accommodate everyone’s holiday in the shift pattern.
This book looks at the details of introducing and using Banked Hours based on our experiences with the many organisations that use them.
This book not only includes easy to follow examples of how to calculate your Absence Rate, but also shows you how to use your Absence Rate to predict how absences will occur in the future. This book has look-up tables which convert Absence Rate in to the number you would expect to be off shift.
Shift working is also more fatiguing than office hours working; this is especially prevalent if working nights. However this book is about minimising fatigue and the effects of fatigue so that you can enjoy the advantages of working shifts without being too fatigued.
Managing holidays are the bane of all managers. The aim of this book is to show you some simple techniques to relieve you of the burden. With a special section on Office Hours, this book is ideal for all managers.
Have you found that the year is just not  long enough to fit in all the holidays?
The aim of this book is to help managers with their shift operations. Holidays and absences can play havoc with most operations unless special procedures are in place. This book provides the solutions used by us when setting up a shift system.
how to manage your shift pattern
These books and others are available from Amazon, simply search using ‘jezewski moore’.
All prices subject to vat for UK based organisations.
Shift Patterns
The ability to respond to changes in demand for products and services.
All of us would like to think that there is a repeatable pattern of shifts that would only have to be done once. Yet that pattern seems to elude us. We never seem to be able to take the same schedule, say from this time last year and repeat it again. When you see how many ways you could schedule staff, then it isn't such a surprise that the schedule is never the same, ever. How To Set A 7-Day Operation. Say you want to set up a 7-day operation, how about a Tea Rooms selling delicious cakes,  where each person only works 5 shifts a week, how many different ways are there to do this ‘simple’ task? This is a very common problem for many types of organisation that have a ‘rule’ that staff can only work 5 days in a week, and a 6th or 7th day counts as ‘overtime’ and paid at premium rates. The table below demonstrates there can be 21 different ways to schedule staff working 5days a week and 2 days off a week. If you cycled everyone through the 21 weeks you could restart it. The first week becomes week 22 and the cycle starts again. The table demonstrates a perfectly fair schedule where every day is equal. All variations are covered. This table is not meant to be an actual method of staff scheduling, it is to illustrate how it is possible to produce a fair(ish) schedule once you take a long enough time period and other conditions of employment into account. We can look at a table like this and see that it is not a practical model of how we should schedule staff. If we imagine ourselves working to this table, we would probably object to the lack of times that we would be off for 2 days together, especially weekends. Am I right or would you be happy only having 2 weekends off in a year? Have a look yourself. But, the schedule does have some very good points to it when you look closely. First the statistics. 1. Continuous days on duty, there is one occasion of 5 days of continuous duty, 12 of 4 days continuous duty, 8 of 3 days, 7 of 2 days and 7 of 1 day, plus once of 10 continuous days(when the cycle starts again). 2. Continuous days off duty, there are 6 two day breaks and 30 one day breaks, but there are 7 occasions when the single days off are separated by a day on duty. 3. Holidays. Everyone receives holidays, in this example lets assume that you get 28 days of holiday including state holidays. If you used 7 of those days in the table above(and don't forget you have to use them sometime) then you could have changed the pattern so that you get 6 two day periods off and 7 three day periods off, which makes 13 long(ish) breaks in 21 weeks. 4. The number of weekends off will now increase from 1 to 3, still not very good, eh. But what if you used those holidays on Saturdays and Sundays and added them to the day you already had off on a Saturday or Sunday, then those 7 days holiday would give you 8 weekends off, which is pretty close to 40% of the weekends, and you still have 3 weekends of 1 day off. So now we have more than 50% of your weekends with at least one day off. 5. With the exception of the long 10 day period on duty, you will be working only 3 or 4 days continuously, which doesn't seem that bad, or stressful. The above analysis, which starts very negative and ends up as being quite acceptable, is only possible when more data is available than you would normally get. It isn't easy to visualise in your mind how such large changes can be made to an original unpalatable idea just by adding a few holidays. You might then have a schedule that you could repeat every 21 weeks. The staff wouldn't have to start at week 1, they could start at any week, so you could stagger the weeks. I have reproduced the table using the holidays. I am sure that you will be able to see many problems in using a table such as the above to run your business. Instinctively, you object to the mathematical logic of this table and bring up points such as, lack of staffing cover at weekends, how to fit longer staff holidays in, etc. and you would be right to object on those grounds, because there is no maths that could take human nature(not to mention 'conditions of service') into account. Staff Schedule where staff work a two shift system A similar table to the first one can be made for staff working a 2 shift system of Earlies and Lates, which is normal in a service industry. Now, instead of repeating the pattern after 21 weeks, it would be WEEK 673 before the cycle starts again. You would not be repeating the pattern for 13 years. No wonder it's difficult to simply use last years schedule. So that you don’t need to look through 673 lines of shifts, I have simply shown a 5-day operation using Earlies and Lates for one person. If you had 2 staff and wanted one on Early and one on Late, then for each of these 32 different lines, every time one person was on one of these weeks, the other would do the opposite. Hence there are only 32 options to use. However, if they could work these Earlies and Lates independently, then there are 32x32=1024 different ways to do it. This is 20 years of different shift patterns. If there were 3 staff and you want 2 on Early and one on Late, then there would be 243 different ways, or 5 years before you had to repeat yourself. Scheduling for longer periods If you did a similar table for staff working 20 shifts in 28 days (5 shifts a week for 4 weeks), the table would be 3,000,000,000,000 lines long, which represents a period of time, 10 times longer than the Universe has been in existence. The paper used for the table would circle the Earth a thousand times. You would only have to get to line 650 before your member of staff retires after 50 years continuous service. One more mathematical fact. If you tried to schedule 2 staff, then the total number of ways you could schedule 2 staff to work 5 days on, in a week and 2 days off in a week, all earlies, isn't doubled, it's squared. There are 441 different ways to do it, and it would be 9 years before you had to repeat it. Vision and Seeing Patterns Our strongest sense is vision. More of our brain is devoted to vision and light and its interpretation than the other senses combined. Our ability to see and interpret what we see is phenomenal and without parallel. You can see, understand what you see and react in milliseconds. And we also remember what we see, no matter how short the time was. Hence the banning of subliminal messages on TV. We use the human ability to spot patterns a lot when we constructed the layout of the results. When you are preparing a staff schedule, you will know how many staff should be on duty on each shift. In the 2 lines below representing staff on duty, see how quickly you can spot the odd ones out Morning 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 5 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 Evening 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 4 4 4 4 4 4 They stand out like a beacon in the night. Somehow the eye is attracted to just the location where your attention is needed. The software can use this ability to speed up your skills.
21 week shift pattern for 7-day working schedule for working earlies and lates we see with our brain not our eyes animation showing how to organise a staff schedule
7-day Operation, 4on Early, 4 on Late The above animation shows one way to roster 12 people so that 4 are on an Early shift (M- Morning), 4 are on a Late shift (A-Afternoon) and there is an overlap in the middle of the day. The shifts are 8 hours and they are on a 40-hour week. Maths: 8 people on 40 hours provide 480 hours per week. Having 4 on Early and 4 on Late over 7 days uses 448 hours (8x7x8) so we have 32 hours left over. These extra hours are used as U shifts to cover for holidays and absences. The above shown week can be expanded indefinitely from just that week. You read it like a newspaper column. Employee 1 works their first week of shifts and Employee 2 works their first week of shifts, and so on for all the 12 employees. In the second week, Employee 1 works Employee 2’s week of shifts, Employee 2 works Employee 3’s week of shifts and so on. In this way, we have a 12 week cycle and in week 13, they repeat week 1 again. This example uses 7 consecutive shifts and this is a very common way to work a 7-day operation.
staffing for a tea rooms selling cakes

Increasing Quality &

Reducing Costs

1. Ensure all shifts are fully staffed 2. Ensure all shifts are fully skilled 3. Ensure everyone can take all their holiday 4. Call or email us

How to double your

holiday entitlement.

If you work in an office Monday-to-Friday’ did you know that if you work an extra hour each day you can have an extra 30 days off each year? That’s a doubling of your holidays and how’s that for improving your, and your colleagues in the office, work/life balance? This is just one example we have created for our clients. We put together some 250 examples for all sorts of operations and decided to sell them as Excel files that you can use for up to 50 staff.