CDT01 Seminar: Designing a new shift pattern CDT02 Seminar: Managing shift patterns: Holidays & Absences CDT03 Seminar: Implementing a new shift pattern Call centre simulator
changing shift patterns guide

Changing to new Shift Patterns

If your Company is thinking about changing to new Shift patterns. We describe the processes involved to do this. Please call us for more details.

click here to see the Changing Shift Patterns Guide
The essential manual on managing shiftworking
animations.An example of 24 x 7 staff roster Purchase the biggest selection of shift patterns in the world

Tel: +44 01 636 816466 Fax: +44 01 636 816882 E-mail Alec Jezewski

Staffing Resource Consultancy


click For Specialist advice Our Consultancy will: 1. Use your workload(+variation). 2. Convert workload to shift pattern. 3. Calculate manpower requirements. 4. Create staff roster. 5. Adjust for holidays & absences

Since 1994, C-Desk Technology has used Visual Rota to solve Staffing Resource problems. Visual Rota is a unique computer programme designed specifically to produce analysis data, in addition to producing staff schedules and rosters. Using Visual Rota has enabled us to give advice, guidance and practical help on staffing problems to a wide variety of businesses , in many parts of the world. This consultancy is available via the Internet around the world. Many companies use this service without us ever having to meet in person. When we look at staffing resource problems, we look at your current staffing position and use our knowledge and expertise to find you solutions involving extra time, money, less effort and overall benefits to your business.

Initial discussions are always free.

High quality management is essential in the current competitive business world. But it is hard for a small or medium size business to spare the time for proper analysis and planned development of staff resources. Every large organisation would benefit by regularly using this analysis to implement change.

Some typical staff resource problem requests have been prepared to help answer the type of questions that our clients ask.

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'We need to find the cost of using staff in accordance with the Authorities and our internal employment contracts'


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'We are in the process of implementing 12 hour shifts. Would like suggestions of the easiest way to start this'


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'I am looking for a shift plan to cover 24hrs 7days a week with 15 drivers working max. 5 days 2 days off 5 nights or less thank you any help would be grateful.'


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'We are a call centre with 120 staff and would like a staffing pattern that reflects our work load.'


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'We need to know if annual hours are a better method of organising our 3000 staff in some 40 locations'


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'I need a program for a Hospital Laboratory. It is a 7 day a week, 24 hours a day, with shorter staffing on weekends and holidays. I need to accommodate for full time, part time and relief employees with differing work abilities in different areas of the laboratory with random days off and vacations.'


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'We are a small rural hospital and nursing home. I have about 80 employees on two nursing units that I am responsible for doing scheduling.'


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'New Zealand nurses are paid penal rates for afternoon and night shifts, as well as weekends. Can your product allow these rates to be set for all shifts? '


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These examples are just a few of the problems we get asked to solve, they all revolve around Effectiveness, Efficiency and Cost. We determine the best staffing structure to achieve your goals, whether it is to provide a service or to manufacture goods, we will tell you how to solve your problems.

Initially, our consultancy is essentially an advisory service where we provide the data and advice which will enable you to make informed judgements. We are outside your company, so we can make an independent assessment of the situation and advise you frankly and clearly, providing a detached and analysed viewpoint.
We have experience with many different types of staffing resource problems in many companies, which enables us to provide solutions based on actual cases. We can feed you with ideas and help to implement the end results.
We will need to find out what your current staffing position is, we will need to find out your problems. We use your data to do this. We will analyse your current staffing position using your data and our computer programs. This analysis will show up the problems and, very often, the solutions as well. We will discuss this analysis, very often in detail, with yourselves. Then we can determine how you can move forward to where you want to be. We will provide the evidence to convince management and work force alike that change is necessary if your organisation is to survive and prosper into the next century.

Workload variation during the day

The graph above is a typical example and shows the variation in staffing levels required to deal with the variation in workload during the day. We try to match the staffing as exactly as possible, subject to certain considerations such as minimum staffing levels. In this instance the minimum staffing is 2 staff on duty overnight. The maximum number of staff on duty at any one time is 21, between 10am and 3pm. We use 8 hour shifts to produce this matching profile. Based on the assumptions of, staff work 5x8hr shifts/week, staff have 20 days holiday/year and an average sickness period of 5days/year, we will require 47 staff working 10 different shifts to match the pattern. It is equally possible to find staffing numbers for any workload pattern and staff working agreements and contracts.
Should the workload vary from day to day, and from one season to the next, i.e. Sunday is less busy, Summer is busier, then this would alter the calculations and produce new shift patterns for Sundays and Summertime and different staffing numbers.
If the staff are a mixture of part-time and full-time, the calculations would produce another staffing total based on X part time staff and Y full time staff.
If students are hired at peak holiday periods, their shift pattern can be determined well in advance of recruitment.

Having the ability to dynamically match the workload very closely and change staffing along with varying conditions will produce very large savings in staffing costs compared with traditional methods of staffing.

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More information about Visual Rota

Health & Shiftwork

Daily task scheduling

Training in Staff Rostering

specialist advice

user guides,help & video

records

holiday entitlements

pay rates

creating new schedules

shift pattern generator

changing to VR

hotel staffing

staffing costs

EC Worktime Directive

FAQ

Statistics & decisions

Managing Change.

annual hours

Whatif analysis?

staff & quality

short staffed

Downsizing

email alec@visualrota.co.uk

Theory

Consultancy

Large organizations Total capacity flexibility Examples
Business plans Saving Money Mergers/Acquisitions More: info1, info2
3 Case Studies -> New venture NMEC Acquisition/expansion Expanding services

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Tel: 0800 01VROTA (0187682) Tel: +44 1 636 816466 Fax: +44 1 636 816882 E-mail Alec Jezewski

Alec Jezewski CDT (C-Desk Technology) http://www.visualrota.co.uk

The Old Vicarage, Station Road, Rolleston, Nottinghamshire, Great Britian, NG23 5SE

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Please phone 01636 816466 or Email: alec@visualrota.co.uk
How To Manage Your Shift Pattern
Extract from the book
Order form for the book
Also available from Amazon,
ISBN 9780955919800

How To Manage Your Shift Pattern

Holidays and Absences

The aim of this 234 page book is to provide you with the tools and techniques to make a shift pattern run smoothly. The main objective of any shift pattern is to ensure you have the right people with the correct skills when and where you want them. The major issues, which are going to prevent you from achieving this objective, are staff holidays and absences. Therefore the two key topics of this book are how to organise staff holidays and staff absences so that they do not effect the operation.

In this eye-opening book CDT shows us how to effectively manage holidays, absences and create a shift pattern that actually manages itself.

Key topics covered in this book include: · Calculating How Many Staff You Need · Different Types of Shift Patterns · Holiday Management · Holidays Included Shift Patterns · Holidays Excluded Shift Patterns · Shift Cover Arrangements · Banked Hours · Fatigue and Shift Work · Incorporate Training into your Shift Pattern · Terms and Conditions of Employment · Implementing a New Shift Pattern